SET PUNTS gives all customers a top priority for repairs, queries or need technical assistance. The philosophy of the company since its beginning is that the customer is the minimum time possible with any problems printing or marking, as we know that we are part of the production processes of our clients, we provide you with different types of technical assistance.
TELEPHONE SUPPORT
We provide this service for 16 years and is to provide a real-time help to determine a diagnosis of adjustment or the implementation of a simple repair. This service facilitates the maintenance and operation urgently send replacement parts.Technical specialized staff are always serve our customer.
In addition, SET PUNTS S.L. has a complete stock of spare parts available, so that your equipment is repaired and on time served as quickly as possible.
MAINTENANCE CONTRACT
It consists in a previously established contract with our client and adapted to their needs, where the technical department will keep your equipment checked periodically.
This can be prevented repairs and make an entry notes can extend the life of the equipment.
ADVICE ON REQUIREMENTS FOR MARKING
This service advises the customer what is the most appropriate equipment for an excellent marking for their products, we tailor our printers to their product lines, whatever the sector, without any kind of change or transformation of the production process.
